Privacy Policy
Kundli Match is a Vedic-astrology matchmaking app. This policy explains, in plain language, what information we collect, why we collect it, who can see it, how long we keep it, and the choices you have. Our promise is simple: we do not sell your personal data, and we do not share it with anyone for their own purposes.
Kundli Match is currently a beta version. It is still being built and tested. Features can change, the service can be interrupted, and data can be lost or reset at any time. Please don't treat the app as the only place you keep anything important. See section 2.
Contents
- About this policy
- Beta version and data loss
- Information we collect
- How we use it
- Who can see your information
- Service providers we rely on
- Notifications
- How long we keep it
- Your rights and choices
- Security
- Adults only (18+)
- Where data is processed
- Impersonation and reporting
- Changes to this policy
- Contact us
1. About this policy
In this policy, "Kundli Match", "we", "us" and "our" mean the team that operates the Kundli Match app and website. "You" means the person using the app. By creating an account or using Kundli Match you confirm that you have read this policy. If you don't agree with it, please don't use the app. This policy should be read together with our Terms & Conditions.
2. Beta version and data loss
Kundli Match is in beta. While we test and improve it, we may change how data is stored, restart or reset parts of the system, or remove test data. Your profile, matches, likes, waves, photos and other information may be lost, changed or deleted without warning. We take reasonable care to protect your information, but we cannot promise that it will always be available or that it will be recovered if something goes wrong. We are not liable for any loss of data during the beta period, to the fullest extent the law allows.
3. Information we collect
We collect only what we need to make matchmaking work. It comes from you, from your use of the app, and from Google when you sign in.
| What | Details | Why we need it |
|---|---|---|
| Account | Your name, email address, Google account identifier and profile picture, provided by Google Sign-In. We never see or store your Google password. | To create and secure your account and give you a starting profile photo. |
| Birth details | Date, time and place of birth, and the coordinates and time zone worked out from the place. From these we calculate your astrological chart (rashi, nakshatra, doshas and similar). | To create your kundli and calculate compatibility with other people. |
| Profile | Gender, who you are interested in, year of birth (age), bio, occupation and profile photo. | To show your profile to others and to filter who you see. |
| Messages | The text messages you send and receive in chats with your matches, and when they were sent. Messages are checked automatically against a short list of words: messages with hate slurs or threats are not sent, and sexually explicit messages are delivered but may be reviewed by our team. | To deliver your chats, and to keep the service safe (filtering, and reviewing reported conversations). |
| Social links (older feature) | Facebook and Instagram links or handles you added before in-app chat existed. | To let matches you approved reach you there. |
| Activity | Your likes, super likes and passes, your matches, waves, requests to share social links and your answers, people you block, reports you send about other people (the reason you choose, any note you add, and a copy of your most recent messages with that person, up to 20) and reports others send about you, and compatibility results. | To run matching, show matches and keep the service safe. |
| Optional videos and rewards | The videos you choose to watch for extra likes, super likes or to unlock a match or see who liked you, the reward each one gave, and the day. While a video is shown, Google AdMob also receives your phone's advertising identifier, your approximate location (from your IP address) and information about the ad and how you interacted with it. | To give you the reward, to keep the daily limits fair, and (by Google) to show and measure the video. |
| Games | Games you play with your matches: while a game is running, its moves (for example the word you picked or where your ships are); once it ends only the result is kept — who played, who won, how it ended and the score. Statistics for games against the computer stay on your phone. | To run the game fairly (the moves stay on our server, so neither player can see the other's) and to show your game history and record. |
| Device and notifications | A push-notification token for your phone, its platform (Android or iOS), and whether you have notifications switched on. Your sound and vibration choice is kept on your phone only. | To deliver notifications you asked for. |
| Technical data | IP address, request times, login tokens and error logs created when the app talks to our servers. | To keep you signed in, prevent abuse, and find and fix problems. |
What we do not collect
We do not collect your precise location, your phone's contacts or address book, or camera or microphone data. The app has no banner ads. It shows ads from Google AdMob (see section 6) in two places: the optional videos you choose to watch for rewards, and a full-screen ad after some games end. Google AdMob may use your phone's advertising identifier for these. At the time of writing the app does not use any other third-party analytics or tracking tools. Photos are only read when you choose one to upload.
Sensitive and personal information
Some of what you give us can be sensitive by nature: your gender, who you are interested in, your birth details, your photo, and anything you write in your bio. We use it only to run matchmaking, and we do not ask you for sexual or other intimate content. What you choose to put on your profile is visible to other adult users as described in section 5, so please think carefully before you add anything you would not want shared. Profile photos must not contain nudity or sexually explicit material (see our Terms), and we work hard to keep such material out with image-detection technology, manual review and reporting tools.
4. How we use it
- To create your account, calculate your kundli and show you people who may suit you.
- To show your profile to other users as described in section 5, and to let matches contact each other.
- To send notifications about matches, likes, waves, social-link requests and similar activity, and occasional reminders you can switch off.
- To keep Kundli Match safe: detecting fake profiles, impersonation, harassment and other misuse, and acting on reports.
- To fix bugs, measure how the service performs and improve it.
- To meet legal obligations and respond to lawful requests.
You give us your consent to use your information in these ways when you create an account and provide it. You can withdraw consent by deleting your account (section 9), although we then may not be able to provide the service.
5. Who can see your information
Other Kundli Match users
Kundli Match is a matchmaking service, so other users can see your profile: your name, age, photo, bio, occupation, birthplace, your astrological chart and details derived from it, and your compatibility score with them. Your email address is never shown to other users. Your messages are seen only by the match you send them to — and by our team only when a conversation is reported or a message is flagged by our filter. People you block cannot see or contact you, and blocking ends the chat.
What you share outside Kundli Match
If you give a match your Instagram, Facebook or any other contact in a chat (or approved a request to share them before in-app chat existed), they can reach you there, including on Messenger. Anything you and another person do there, including messages or photos, happens outside Kundli Match. We cannot see it, control it or remove it, and this policy does not cover it. Adult or sexual content can be exchanged between consenting adults in that way, so only share your details, and only continue a conversation, with people you trust, and stop sharing at any time from the match screen.
No one else
We do not sell, rent or trade your personal information, and we do not share your profile, photos, birth details, social links or activity with advertisers, data brokers or any other third party for their own purposes. The only outside parties that handle data are the service providers listed in section 6, and only to the extent needed to run the app. When you choose to watch a video, Google, which provides it, receives the limited technical information described in section 6. We may also disclose information if the law or a valid legal order requires it, or where it is necessary to protect someone's safety or to investigate misuse. If ownership of Kundli Match ever changes, we will tell you first, and this policy will keep applying to your data unless you agree to something different.
6. Service providers we rely on
These providers act on our behalf to run specific parts of the service. Apart from Google AdMob (below), they do not use your information for their own marketing.
| Provider | What it does | What it receives |
|---|---|---|
| Sign-in, and the profile picture linked to your Google account. | The sign-in token you approve. (Your Google picture is not used — you add your own profile photo.) | |
| Expo, Google Firebase Cloud Messaging and Apple Push Notification service | Delivering push notifications to your phone. | Your push token and the notification text (for example "You have a new match"). |
| Google AdMob | Showing the optional rewarded videos and the ads after games, and telling our server that a video was watched so the reward can be given. | Your phone's advertising identifier, approximate location (from your IP address), device and app details, and how you interacted with the ad. We give it a random reward code and an internal account number so it can confirm the reward. We do not give it your name, email, photos, birth details or profile. |
| OpenStreetMap (Nominatim) | Finding coordinates for the birthplace you type. | Only the place name you search for, without your name or account. |
| Our hosting and infrastructure | The servers and databases where Kundli Match runs and your data is stored. | The data described in section 3, stored securely on our behalf. |
Videos and advertising choices
Watching a reward video is always your choice; the ads after games are how the games stay free. Where the law requires it (for example in the EU and the UK), Google asks for your consent before it shows you a video, and you can decline. On Android you can reset your advertising identifier or turn off ad personalisation at any time in your phone's settings (Settings → Google → Ads, or Settings → Privacy → Ads). The limits and rewards are decided by our servers, and we may change them at any time.
Automatic checks on profile photos
To help keep Kundli Match safe, photos you upload may be checked automatically, using image-detection technology, for nudity and sexually explicit content, and may also be reviewed by a member of our team. A photo that appears to break our rules may be refused or removed. You can add a different photo at any time, and you can tell us if you think a photo was refused or removed by mistake.
Information we receive from Google
When you choose "Continue with Google" we ask Google only for your basic profile: your name, email address and profile picture (the standard sign-in permissions). We use them to create and secure your account and to give you a first profile photo. We do not request, read or store anything else from your Google account, such as your emails, contacts, calendar or files, and we never see your Google password.
Kundli Match's use and transfer of information received from Google APIs to any other app adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not sell this information, use it for advertising, or share it with anyone except the providers listed above who help us run the service.
7. Notifications
We send notifications about activity that involves you, and occasionally a reminder, for example that new people have joined or that someone liked you. You can turn notifications off inside the app (settings icon at the top of the home screen), in your phone's settings, or both. Turning them off in the app stops us from sending them.
8. How long we keep it
- We keep your profile and activity for as long as your account exists.
- Records of delivered notifications are deleted automatically after about a day, and failed ones after about a week.
- Records of the videos you watched and the rewards they gave are kept for as long as your account exists.
- When you delete your account in the app, your profile, photo, birth chart, swipes, matches, chats and other data are removed straight away (your messages disappear from the other person's chat too, apart from any copy kept with a report they sent about you, as described below). If you ask us to delete it by email, we do it within a reasonable time, normally within 30 days. Copies in backups are removed as those backups expire (our backups are kept for about two weeks). If we have banned you, we keep your email address, your Google account identifier and a short internal note on a ban list for as long as the ban applies, even after the account is deleted, so that a banned person cannot simply sign up again. Reports about you are deleted with your account. Reports you sent about other people are kept without your name or email, so we can still act on them. We may also keep limited information where the law requires it.
- During the beta, data may also be deleted or reset by us, as explained in section 2.
9. Your rights and choices
You may, at any time:
- Access and correct your information: most of it can be viewed and edited in the app (profile, bio, photo, social links, kundli details).
- Deactivate or delete your account in the app: open your Profile, tap the three dots at the top right, and choose Deactivate account (your profile is hidden until you sign in again and choose to reactivate it) or Delete account (everything is removed permanently). Deletion takes effect straight away. If you cannot use the app, email [email protected] from the address on your account (or call +977 9702289595) and we will delete it for you. See how to delete your account for what is removed.
- Report someone from their profile card or the match screen, and block anyone in the chat menu.
- Remove a Facebook or Instagram link from your profile in the app.
- Stop sharing your Facebook or Instagram with a match, or block someone, from the match screen.
- Turn off notifications as described in section 7.
- Withdraw consent or object to how we use your information by contacting us.
We will respond to requests promptly. You also have the rights given to you by applicable law, including the Privacy Act, 2075 (2018) of Nepal, and you may complain to the relevant authority if you believe your data has been mishandled.
10. Security
We protect your information with measures that include encrypted connections (HTTPS) for data in transit, storing your sign-in token in your phone's secure storage, limiting repeated login attempts, and restricting access to our systems. No system is completely secure, and because Kundli Match is in beta, protections are still being developed. Please use a strong Google account password and tell us straight away if you think your account has been misused. If a breach affects your information we will notify you as the law requires.
11. Adults only (18+)
Kundli Match is only for people who are 18 or older. It is an adult service in which users can share their own content and communicate with each other, so it may contain material of an adult or sexual nature that is not suitable for anyone under 18. We work hard to keep explicit content out of the app, using image-detection technology, manual review and reporting tools, but we cannot promise to catch all of it. We do not knowingly collect information from anyone younger. If we learn that an account belongs to someone under 18, we will delete the account and its data, and we will act on any content involving a minor and report it to the authorities where the law requires. If you think a child is using the app, or you see content involving a minor, please contact us immediately.
12. Where data is processed
Our servers and our service providers (such as Google and Expo) may be located outside Nepal. By using Kundli Match you understand that your information may be processed in other countries, and we require our providers to protect it appropriately.
13. Impersonation and reporting
Fake profiles and impersonation harm real people and are not allowed. If someone is pretending to be you, or you believe a profile is fake or unsafe, please tell us immediately:
Please include the name shown on the profile and, if you can, a screenshot. We will look into every report, may ask you to confirm your identity, and can remove profiles that break our rules. You can also block anyone from the chat screen at any time.
14. Changes to this policy
We may update this policy as Kundli Match develops, especially during the beta. The date at the top shows when it last changed. If a change is significant we will tell you in the app or by email. Using Kundli Match after a change means you accept the updated policy.
15. Contact us
Questions about this policy, or requests about your data: